The Student/Parent Dashboard

The dashboard consists of five main areas and is a super easy way to navigate through the community service process.

• Navigation bar
• Blue box notifications
• Featured service opportunities
• My Fishbowl
• Start Fishing buttons
• Use the Quick Start Guide 

Popular Features

Virtual Service Opportunities

Looking for a way to serve from home? Profferfish has it covered!

• Under “Start Fishing” select the “Pre-Approved Service Opportunities” on your dashboard.
• In the “search records” box at the top right of the page, type in the word “virtual.”
• Shazam! A list of virtual service opportunities will appear.

Featured Service Opportunities

• Service opportunities your counselor has selected to highlight
• These may be service opportunities with unique experiences and rewards, such as:
  
  • The American Heart Association CPR Initiative
  • Color Guard
  • Volunteer at the local animal shelter
• Service opportunities may be ongoing, seasonal, or one-time events.

What is a pre-approved nonprofit or organization? 
A nonprofit or organization that meets the requirements established by your administrator or counselor for community service activities. 

What is a pre-approved service opportunity? 
A specific service opportunity approved by your administrator or counselor that is associated with a pre-approved nonprofit or organization.   

Does Profferfish approve or deny nonprofits, organizations, or service opportunities for districts or individual schools? 
No. All approved nonprofits, organizations, and service opportunities are determined by your administrator or counselor. 

How can I add a new nonprofit, organization, or service opportunity to the pre-approved list? 

• Go to “Start Fishing” on your dashboard 
• Click on the “Submit a New Service Opportunity or Nonprofit/Organization button. 
• Click on the Submit a New Service Opportunity or Submit a New Nonprofit or Organization tab. 

Does a service opportunity have to be pre-approved before I can receive signatures, document my reflections, and submit to my counselor for approval? 
Yes. All service opportunities should be performed only AFTER the agency and opportunity have been approved in Profferfish.

Can I submit multiple service opportunities at the same time? 
Yes. If you are volunteering for the same nonprofit and repeating the same service opportunity on different days and times, it’s super easy by clicking the Add More button on the Submit Signatures & Reflections to My Counselor for Approval page. 

What are the requirements to be 100% compliant with Florida Bright Futures community service standards?
Service Hours Each district school board and the administrators of a nonpublic school must establish approved activities and the process for documentation of service hours including the deadline by which service hours must be completed. Service hours may include, but are not limited to, a business or governmental internship, work for a nonprofit community service organization, or activities on behalf of a candidate for public office. Except for credit earned through service-learning courses, the student may not receive remuneration or academic credit for the service work performed. The hours must be documented in writing, signed by the student and student's parent or guardian, as well as a representative of the organization. Additionally, the student must identify a social or civic issue or professional area, develop a plan for personal involvement in addressing the issue or learning about the area, and through papers or other presentations, evaluate and reflect upon the experience.  - FLDOE Bright Futures Student Handbook: Chapter 1  Page 4

What if the agent of a nonprofit does not respond or states “I did not receive” to the email signature request for a specific service opportunity? 

• Go to “Start Fishing” on your dashboard 
• Click on “View My Submissions” 
• Click on “View My Service Hours Submission” Tab 
• Click on the pencil associated with the service opportunity 
• If the agent information is correct, click on submit and an email will be resent. 
• If the agent information is incorrect, enter the new information and click submit and an email will be sent the new agent for approval. 

What type of data do you have about my child? 
Profferfish maintains a student’s name, school id number, and email. All other fields under “Edit My Account” are optional. Important note: Profferfish does not know a students’ social security number.

Will my child’s personal information be sold or shared? 
No. Profferfish has a “Data Sharing Clause” with all districts and schools strictly prohibiting sharing personal student information. 

For questions regarding Profferfish, please email:  Profferfish@hcps.net